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Shipping Info

Redtop only provides shipping to the United States and Canada.

 

Affected by Covid-19, there will be some delay on the delivery.

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. We try to make the delivery process as simple as possible, and we can send your order either to your home or workplace.Please make sure to provide us with the correct shipping address when placing your order, no changes can be made after dispatch.

1. Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order; however, we will do our best to support your request.

2.Processing

It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.

3.Shipping

To United States Condition Price
Standard Shipping 7-12 Bussiness Days $0.00–$39
US$6.99
Standard Shipping 7-12 Bussiness Days $39 and up
Free

To Canada Condition Price
Standard Shipping 10-20 Bussiness Days $0.00–$39
US$8.99
Standard Shipping 10-20 Bussiness Days $39 and up
Free
Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.

4.Delivery

It depends on the local courier, if it is not delivered in time, please contact us as soon as possible: sales@redtop.com
All orders are shipped using courier services and can be tracked online.
Please login to your account to view the tracking information for your order.

**Please note that your tracking information might not be visible on your account once your order leaves our warehouse since we need to receive this information from the courier and upload it into our system. However, if you cannot see your tracking number within 72 hours of placing your order, please contact us via email at sales@redtop.com

**Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.

**Please contact us within 1 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Customer Service Team: sales@redtop.com

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